Frequently asked questions
Below you’ll find answers to some of the most commonly asked questions, designed to help you get up to speed quickly and make the most of the program. If you can’t find what you’re looking for, our team is here to help – call 1800 986 921 or email info@pfgpowerrewards.com.au.
PFG Power Rewards is a sales incentive program designed to recognise and reward salespeople for selling eligible products supplied by PFG Australia. Every eligible sale earns you points, which you can redeem for a huge range of rewards.
The program is open to salespeople working within dealerships that sell PFG Australia products. If you’ve been invited and have completed the sign up, you’re ready to start earning.
If you haven’t joined yet, visit pfgpowerrewards.com.au/join and complete the join form. We will let you know when your application has been approved.
There is no cost to join the program – it’s free and easy!
Points are earned on completed sales of all eligible products supplied by PFG Australia. The more you sell, the more points you will earn.
Yes, to ensure your sales are recorded and you receive your points, a Retail Advice Form must be completed for all sales, along with the accompanying warranty registration document for the sold item.
Points will be awarded to the individual nominated as the “salesperson responsible” for the sale on the Retail Advice Form, provided the corresponding warranty registration document has also been submitted and received by PFG Australia.
You’ll earn 1 point for every $2 based on the invoiced dealer net price excluding GST of the eligible product sold.
Most tractors and machinery offered by PFG Australia will be eligible, however some products may be specifically excluded. This may change from time to time. A list of eligible products are listed below:
- All Deutz-Fahr whole good products (including Stoll loaders and Trimble GPS systems)
- All Kioti whole good products
- All Versatile whole good products (including Trimble GPS systems)
- All Howard whole good products
- All Kverneland whole good products
- All Jaylor whole good products
- All McHale whole good products
- All Vicon whole good products
- All Maschio whole good products
PFG Australia reserves the right to amend or change the list of eligible and excluded products at any time without prior notice.
Excluded products are listed below:
- All Solis whole good products
- All Bay Boy whole good products
- All Gregoire whole good products
- All Quicke whole good products
- All SAM whole good products
- Non-whole good items/Parts
PFG Australia reserves the right to amend or change the list of eligible and excluded products at any time without prior notice.
Points are issued monthly, once sales have been processed and approved. Normally this is during the first 5-10 working days of the following month after the eligible sale was completed.
Yes! Throughout the year, there will be “Supercharge” promotions and other bonus offers where you can earn extra points on selected products or campaigns. You will be notified via email, the My Rewards app and/or program updates.
You can view your points balance anytime by logging into the PFG Power Rewards website, the Rewards Shop or via the My Rewards app. If it’s your first time logging in, use your email as your username and follow the prompts to set up your password.
Download by searching ‘My Rewards by Smart Loyalty’ in the Google Play or App Store today.
The My Rewards app is your customised program app, where you can check your points balance, browse and redeem rewards, view promotions and offers, stay up to date with program news and more.
Download by searching ‘My Rewards by Smart Loyalty’ in the Google Play or App Store today.
Simply log in to the Rewards Shop, browse the range and choose what you want. Redeeming is quick and easy, and rewards will be delivered direct to your door.
You can redeem your points for virtually anything you want. You’ll find thousands of products in the Rewards Shop, including the latest electronics, homewares, gift cards, outdoor gear and more.
If you can’t find the reward you want, with our Dream Rewards concierge service, we’ll help you get almost anything for you, from travel experiences to big-ticket items. Call 1800 986 921 and the rewards team will assist with your request.
Yes, you can combine points and cash to get your rewards even faster! Simply find the items you want in the Rewards Shop, add them to your cart and you’ll be prompted to top up using Mastercard, Visa credit card or a valid debit card at checkout.
Full reward and redemptions terms and conditions can be found here.
Points risk expiry three years after the date they were issued. We will advise you of your points that risk expiry via your PFG Power Rewards email updates.
If you leave a participating dealership, your membership may be deactivated, and you will be given 30 days to spend any points you have left in your account.
If you have any questions or need assistance, you can contact the PFG Power Rewards support team on 1800 986 921 or email info@pfgpowerrewards.com.au